mikesmith
Level 1
Write the reason you're deleting this FAQ
I feel that offering a "money back guarantee", although a seemingly good way to attract customers... can cause problems.
What if buyers take that "money back guarantee" as they can order the gig, get the services or product, claim to be unsatisfied, get a refund, and then just basically get your service or product free of charge because they can?
What are you thoughts on this. Is this a legitimate concern?
exjordanary
There a couple things we suggest you do:
1)- Report them to the "Abusive Buyer Blacklist" at CommunityClerks by submitting their SEOClerks Username along with any information about the transaction they abused. This will be seen by SEOClerks Admins & will help them to stop these buyers if they see them abusing the system more than once.
It will also bee seen by other Sellers so they can be aware of these Abusive Buyers.
2)- Lower the Percentage of your Guarantee from 100% down to a much lower number - even 1% - This will allow the
Pay close attention to the wording below:
Hope this helps,
-Jordan That is what we call [b]"Buyer Abuse"[/b] and it has become more and more Common in the past couple years. Especially since many large Companies that accept Electronic Payments (ebay, paypal, amazon) have been known to side with the buyer 99.9% of the time. [size=120][u][b]There a couple things we suggest you do:[/b][/u][/size] 1)- Report them to the "[b][url=http://communityclerks.com/abusive-buyer-blacklist/]Abusive Buyer Blacklist[/url][/b]" at [url=http://communityclerks.com/]CommunityClerks[/url] by submitting their SEOClerks [b]Username[/b] along with any information about the transaction they abused. This will be seen by SEOClerks Admins & will help them to stop these buyers if they see them abusing the system more than once. It will also bee seen by other Sellers so they can be aware of these Abusive Buyers. 2)- Lower the Percentage of your Guarantee from 100% down to a much lower number - even 1% - This will allow the [url=http://www.seoclerks.com/files/user/images/Screen shot 2013-02-11 at 1_48_11 AM.png][img]http://www.seoclerks.com/files/user/images/Screen shot 2013-02-11 at 1_48_11 AM.png[/img][/url] Flag to still be advertised in your Gig's listing to attract more buyers, but will deter abusers. See [b][url=http://www.seoclerks.com/linkin/3764/Social-Networks/10436/Promote-your-Link-to-9-Million-Facebook-Users-w-a-Positive-Review-or-Comment]THIS GIG[/url][/b] below for a good example of this: [color=#ff0000][u][b]Pay close attention to the wording below:[/b][/u][/color] [url=http://www.seoclerks.com/files/user/images/Screen shot 2013-02-11 at 1_49_34 AM.png][img]http://www.seoclerks.com/files/user/images/Screen shot 2013-02-11 at 1_49_34 AM.png[/img][/url] Hope this helps, [url=http://goo.gl/OzsaQ][url=http://goo.gl/sceQj][img]http://goo.gl/sceQj[/img][/url][/url] -Jordan
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