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It says I have a active sale but I don't have a form



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It says I have a active sale but I don't have a form

Hello fellow members it says I have a active sale but I have no forum of any sort in manage sales. I dont want it to be late and get a bad rep on here so can anyone please help me!

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hitmeasap
Hi there,
The way I see it, it's 2 scenarios.


1. (Which I'm not 100% sure of.)
The buyer haven't given you the details yet. You could create a ticket and ask the support in case I'm wrong or in case no one else replies to this thread. If something is really messed up and the buyer is able to leave you negative feedback, I'm sure the staff will remove it since you actually couldn't even see the order.


2. In case you delivered an order recently, it will still say "orders in progress" on the service page until it's marked as completed.


If you need the support, go here:
http://helpdesk.ionicware.com/index.php?/Tickets/Submit


Regards,
hitmeasap



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AnConnor
This is probably because the buyer hasn't yet responded. Wait for him/her to respond. Your deadline does not start until the seller responds. There are some cases where the seller never responds, in that cast, just ignore the buy,



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