Buyer Cancelations Halfway Through Service. Resolutions?
As above, I wanted to discuss issues regarding buyers cancelling half way through a service, or even near the completion date.
The situation for myself, and I'm sure many other active sellers here, is that some buyers intentionally cancel half way through, in order to get a free service.
My particular service is link building so most buyers would know, that for me to reverse what I have already done, the effort is hardly worth it...especially if the buyer cancels and claims a full refund.
Some of the blatantly false reasons I have had people cancel on me, 20 days or so into my 30 day service include:
1. Don't need service now
2. Didn't work
3. Sold the site
Obviously there are genuine reasons for people cancelling, but numerous times now, people have canceled on me (when I reject this, a request is sometimes placed again immediately), providing no evidence and sometimes even threatening negative feedback if I don't refund them in full within 24 hrs etc.
Just like any offline job in this world, people should expect payment for work completed if you're hired. Not work 3 weeks of your 1 month probation and then told you aren't needed anymore...just doesn't work like that, I'm sure you'll agree.
Would love to hear your thoughts and ideas whether you are a buyer, seller or both.