As a freelancer: what you would do when a buyer who rejected an order before, orders again?
Hi I would like to know how to handle a confusing situation to do work with any buyer? For example: A buyer ordered from you two times before, and after you complete your task, when you deliver the order, he just rejects the order for lame excuse. You tried to ask what was wrong with it and why he rejected it, but the buyer does not offer a reasonable reply, just something like the work was not completed as promised. He rejects the order and now wants a refund. And you do not argue anymore and refund him.
But, after a few months the same buyer orders another or the same service and this time he orders a bigger project. Would you do the job again for him or just cancel the order yourself before doing anything? Or do you focus only on the big quantities of the order and try to do it so as to earn a good amount of money from it while hoping he does not reject it again?