Beware of the PC Technical Phone Call Scam!

Beware of the PC Technical Phone Call Scam!

So I received a phone call on my home landline phone just earlier that was from someone called "Computer Hardware Technical Department" or something telling me that they had detected some problems with my PC and that I may possibly be infected with some malware or viruses and they was going to walk me through what to do to remove the infection.

I played dumb at first but I already knew this was a scam. He asked me what keys on my keyboard are next to the key with the Windows logo on it. I told him I don't have that key. He said okay on the right side what key is the one next to control key. I told him that it was the ALT key. Anyway, basically he said I want you to press the Windows key and the R key together. I said well why didn't you just say that in the first place and he didn't seem to understand what I was saying.

Anyway, it was then that I asked him "Am I subscribed to you then"? And he said "yes" which was a complete lie of course. I said "Okay so who are you then?" And he said "I've told you". I said "yeah but what is the name or your company, are you calling from Microsoft?" and he said "Yes sir". Another complete lie. I then asked him for his name and he told me his name was "Steve". An Indian guy called Steve!? That was a first for me seeing as that's a predominately English name. Anyway, I then asked him to tell me his website. He said "why?" I said, "well so I can confirm who you are". And he said "Yaghistan" or something? I was like you what? He said again "Yaghistan" I said, "no "Steve", that's not a website address is it, that's the name of a country and his reply was "Yes". So at this point I just called his bluff and said look "Steve", I know this is a scam, for starters there's no Indian guy called Steve, you're not Microsoft and there is nothing wrong with my computer. You are just trying it on and I think what you do is absolutely disgusting and you should be deeply ashamed at yourself. Have you no morals? Why are you trying to trick people and lying about who you are for? I then told him that I will be forwarding his number to the police and he said "Okay" and hung up!

People take note! This is a massive scam! They call you up pretending to be from Microsoft and tell you there is a problem with your computer and they they need to "dial in" to it using remote desktop connection tool. But all they actually do is install some malware on your computer that tries to steal your login details for sites and even gain access to your bank account so they can syphon the money to their account.

Whenever someone calls you telling you they have found problems with your PC. NEVER EVER believe them! It is a SCAM!

I actually have his phone number (it wasn't withheld) and am thinking about contacting BT and the police about this. But I'm having second thoughts because let's be honest, no crime was actually committed here so they will probably tell me to fob off until it has or something typical of the police which is fair enough I guess though.

But what do you think I should do? Should I report this? To Microsoft? To BT? To the police?

Has this ever happened to you before? Have you had a call like this?