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Is the response time attributed to order completion time?

  • EliteWriter Level 3
    • 11

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    Is the response time attributed to order completion time?

    My response time was at 20hours-1day for several months. Now lately it has gone up to 4 days. I had quite a shock as i saw this. I honestly respond to messages and order messages within minutes as i get an email and log in immediately. Thus i am thinking that probably it is attributed to completion time, because lately i had to ask for some deadline extensions and since i get batch articles it takes several days to deliver orders. Any help?

    #Responsetime #Order #Completiondate SEOClerks
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    ajlancer

    ajlancer

    Hi EliteWriter thanks for your question. As per as I know order competition does not effect on response time. Response time only count for order which place from you and buyer may waiting for something reply from you after place of order. Or you response back to the buyer after place order and buyer again reply to you. You may think you replied one time to buyer and second time will not count for response. But if buyer ask any think even rated you and if you do not response, that will marked as out of response. So, my suggestion, you have to response all unread order from manage sell.

    Regards by Ajlancer
    8 years ago

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    Cristian

    Cristian

    I have a question related to this topic: Is the response time also calculated for the inbox PMs?
    If yes, maybe that's the problem EliteWriter, maybe you aren't responding fast enough to you PMs.

    Maybe one of the buyers took a really long time to respond to your requirements, like a couple of days. What happens with that time where you can't respond because the order is not really active? Does that time count or it only counts after the buyer has submitted the requirements?
    8 years ago

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    EliteWriter

    EliteWriter

    It seems that it is not related either. I answer private messages very quickly too. So I just cannot understand how come I have ended up with a response time of 4 days if I log in daily, and I make it a point to check the site whenever I am not online, so effectively I never spend more than a maximum of 24 hours to reply.
    8 years ago

    Are you sure you want to delete this post?