The largest SEO marketplace in the world
Find all the software to suit your computing needs
Can't find what you're looking for? Create it
Trade skills with others
Write the reason you're deleting this FAQ
Freelancer not responding.
before cancel the order any other option?
please give me some suggestions
I think you should talk to the support line. They may help you. They give priority to buyers.
here is the link
Are you sure you want to delete this post?
please discuss with the support I hope the support is very helpful
Your first step should be to contact the seller NOT support.
You will need to alert seller that you are dissatisfied with his progress and/or ask for mutual cancellation via order page.
As per our Terms of Service
All Orders made by a user shall only be refunded if such Order has not been fulfilled by a Seller. Before any Order can be refunded for any Seller Services, the user must first attempt to contact the Seller. If the Seller fails to respond or does not deliver the Order as promised to the user, the user may then initiate a refund request by contacting Ionicware. Please be aware that refunds can only be given for unfulfilled orders and no refunds will be issued for any other reason. All refunds are issued at the sole discretion of Ionicware.
If a seller is not responding you can contact support. after you have attempted a resolution with seller.
As per TOS, 'If you wish to request a refund or have an issue with any account billing, please contact us a email@example.com.'
Cancel and move on. Some sellers are not worth the effort to argue with.