How to get back my order?
Hi guys,
I am a level 1 user , and i have joined seo on 27 th jan . Recently i got an order and i have completed that order , and i delivered her. But after delivering she is rejected it and atlast it had been cancelled by the administrator. can any one help me to get it back?
I am a level 1 user , and i have joined seo on 27 th jan . Recently i got an order and i have completed that order , and i delivered her. But after delivering she is rejected it and atlast it had been cancelled by the administrator. can any one help me to get it back?
Responses (2)
If the order has been Admin Canceled it was either an admin cancelation, fraudulent, disputed or unauthorized. In the case of a dispute it may be reopened when/if the dispute is won/closed but for anything else canceled is how it will remain.
You'll need to head to the helpdesk to create a ticket for more specific information about the reason for cancelation. Helpdesk: http://helpdesk.ionicware.com/index.php?/Tickets/Submit
Regards,
Karoshio
You have to contact the support about that problem. If it´s canceled by support, that can tell you why ;) But the reason why a order get canceled, is that the seller did not delivered as in the service described. But just contact the support and you will get help.
Kind regards Amalie
This question is marked as answered