August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
You can contact support by submitting a ticket, or contacting them via email. Be sure to explain the situation out thoroughly, so they can find out what the problem is. More than likely, it has been flagged as high risk, which can be an easy fix by notifying them ASAP.
Regards,
NaturalWriterMost certainly!
You can contact support by [url=http://helpdesk.ionicware.com/index.php?/Tickets/Submit]submitting a ticket[/URL], or contacting them via [EMAIL='[email protected]']email[/EMAIL]. Be sure to explain the situation out thoroughly, so they can find out what the problem is. More than likely, it has been flagged as high risk, which can be an easy fix by notifying them ASAP.
Regards,
NaturalWriter
NaturalWriter
You can contact support by submitting a ticket, or contacting them via email. Be sure to explain the situation out thoroughly, so they can find out what the problem is. More than likely, it has been flagged as high risk, which can be an easy fix by notifying them ASAP.
Regards,
NaturalWriter Most certainly! You can contact support by [url=http://helpdesk.ionicware.com/index.php?/Tickets/Submit]submitting a ticket[/URL], or contacting them via [EMAIL='[email protected]']email[/EMAIL]. Be sure to explain the situation out thoroughly, so they can find out what the problem is. More than likely, it has been flagged as high risk, which can be an easy fix by notifying them ASAP. Regards, NaturalWriter
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