farahkhan
Level X3
A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.
Contact support if an order or payment of yours is missing.
As a precaution, you will be asked to choose a new password the next time you sign in.
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Hello ,
Many of you are asking about Helpdesk . We just got update from Helpdesk they are up and active as always Just link is changed . If anyone is facing login problem just goto the link below and sign up again .
The helpdesk has moved over too: https://ionicware.zendesk.com although the old one is still available for any remaining open tickets for the time being.
The response time should not be any different, nothing has changed in terms of staff on the helpdesk.
( By Help-desk staff Dillon Brooks)
Regards
Farah khan
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Beverly
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