August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
You can change your username only by contacting help desk (if they willing to do it) http://helpdesk.ionicware.com/index.php?/Tickets/SubmitYou can change your username only by contacting help desk (if they willing to do it) [url]http://helpdesk.ionicware.com/index.php?/Tickets/Submit[/url]
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