Community Discussion

How can I cancel a subscription order?

January 13, 2015
Liisa Author Level 1

Write the reason you're deleting this FAQ

Can you tell me how to cancel a subscription order that I don't want anymore?
3

Comments 3

January 16, 2015
Beverly
On your control panel, click Buyer > Shopping > Subscriptions.

You will be taken to a 'Your Orders' page where you can manage your subscription orders.

Enter a reason for deleting this comment

January 17, 2015
Kirin
Just cancel before the order begins, otherwise you might have to pay for the new month, even if you don't want the service anymore.

Enter a reason for deleting this comment

April 2, 2015
Justin
Just cancel before the order begins, otherwise you might have to pay for the new month, even if you don't want the service anymore.

This is the thing that bothers me about subscription orders is how they are there one day and gone the next. And, you might have counted on that order up until the last day before it happened again and then the person cancels on you. And, you can't really do anything about it, except try to replace that order.

Enter a reason for deleting this comment

Please login or sign up to leave a commentJoin