SEOClerks



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Profile Ratings!

Hi.
I am confused about my profile Positive Ratings,
Profile Ratings!
I have total 135 positive ratings, and only 2 negative ratings!
So why my overall seller rating will be 95%?
I cant get the correct calculation,
what the format they follow to calculate it?
i guess it should be 99.98 as only 2 Negitve, or 98 parcent, why 95? any body can guess?

Regards!

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farahkhan

Hello tamourk .

Have you done any force cancellation before ?




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tamourk

I dont think i did, as i know if i do this it will add justa negitive review on my profile, Nothing else, I did not do this,




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tamourk

I had 2 buyer those wasnt the real buyer, my compititor., they left 2 bad review




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farahkhan

have you contacted support




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tamourk

No,i thought i will get answer here




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farahkhan

I had 2 buyer those wasnt the real buyer, my compititor., they left 2 bad review

contact support explain them they will remove it if you are right about this




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tamourk

i did , they said to convence buyer, i just telling you, when someone decide he must will left bad review whatever the work he got, then who can stops? support should think about us. but i am okay with 2 bad but why 95%,




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farahkhan

Yes I also calculated it should be 98.5+ but I dont understand why its 95 . contact helpdesk staff about that they will fix it or tell you the reason why its 95




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tamourk

okay, thanks




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farahkhan

When you get response from the staff dont forget to reply here about your experience so other members might find this useful Profile Ratings!

Regards
Farah khan




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tamourk

When you get response from the staff dont forget to reply here about your experience so other members might find this useful Profile Ratings!

Regards
Farah khan

Sure Profile Ratings!




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gurpreetsaluja

Sure Profile Ratings!

have you got your issue solved from helpdesk?




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gurpreetsaluja

please do tell me why it is showing still 96%? like what wrong you have done so far that your rating is down apart from positive reviews?




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tamourk

i still wait for responss, I contacted today




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Savonne

It's very unfortunate how they would penalize you so heavily for just two bad reviews. That is a little unfair considering how you have so many positive reviews.




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tamourk

Unfortunately. I had some Force to cancel order thats why it has been happen,
When i was started in the beginning i had this problem, i did not realized before doing it,
Support team said this now,
Profile Ratings!




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WinnersPBN

I knew it. Force cancellation is a very bad option. Better contact the customer support to cancel the order from their end if you think the buyer can abuse your services/profile.




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anwebservices

Sorry for this Profile Ratings! You should always try "Mutual cancellation". Forced cancellation and bad rating explained here https://www.seoclerk.com/faq/5159/...is-valid-and-how




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farahkhan

Unfortunately. I had some Force to cancel order thats why it has been happen,
When i was started in the beginning i had this problem, i did not realized before doing it,
Support team said this now,
Profile Ratings!

Yup I knew it . I asked you in that first place because rating system works automatically not manually so there is no chance of miscalculations .

I hope @tamourk this issue has been resolved as you have been updated from helpdesk I am going to lock this thread now and moving to archived.

Regards
Farah khan




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