Community Discussion

Getting charged double for a domain name?

January 1, 2014
Beverly Author Level X3

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The second year I renewed my general chat forum domain, I'm pretty sure they charged me twice, once on auto pay and when they said it didn't work causing me to have to pay manually. When I checked my balance it showed paid twice. That was some time back, so not really sure anything can be done now. But just wondering if other host or domain companies have done similar.
4

Comments 4

February 4, 2014
Quinton
Can't you file a complaint with Paypal for this, especially if you paid via Paypal. Otherwise, you could lodge a complaint with your bank. You can't just let these people get away with stealing from you.

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February 19, 2014
Bajra
you should have contacted the support and asked for a refund.. if you provide much evidence like screenshots than i am sure that they will give you refund. I have refunded many times after contacting support
- Bajra Team

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April 23, 2014
Santoshkhanal
You have a right to charge back them either you have paid from credit card or Paypal.

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May 13, 2014
ramkumaritrvs
Mostly, 1st year they provide some low price to gain customers.

All registrar's renewal price is higher than 1st year registration fee.

Stop Auto Renew and manually transfer domains out.

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