Does your host company provide customer support?

Jade Level 1

July 24, 2013, 9:01 pm

18

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Does your host company provide customer support?

What type of customer support does your host company provide?

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Ashlyn

Ashlyn

My hosting company only provides live chat support for paid customers. The free members are limited to email support, which can take up to 3 days to get an answer.

13 years ago

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MikeQ

MikeQ

I'm with HostGator, and it provides chat support, phone support as well as email support so this is really good thing I would say.

13 years ago

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Recommended

Recommended

I'm with HostGator, and it provides chat support, phone support as well as email support so this is really good thing I would say.

I also use hostgator for my hosting

13 years ago

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Beverly

Beverly

I've been with the same web hosting company for many years now and really love it. I'm considering an upgrade so I can get unlimited bandwidth as I need room for some images.

11 years ago

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Kashif4k

Kashif4k

I am with Bluehost and they have 24/7 live chat support which I find really helpful. Most of the time I get someone on live support via chat and my issue is resolved instantly. I am on there shared hosting plan which is the least costly BTW.

11 years ago

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chetaseo

chetaseo

i get support 100% 24/7 anytime anyday. they are namecheap hosting company. that is why i some much stick with them for all my hosting services.

11 years ago

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webexpert1313

webexpert1313

Our web hosting company provide me all types of support like: chat, phone, email. 24x7 available for instant reply with in few hour...

11 years ago

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chetaseo

chetaseo

let me clarify one thing here, all hosting company are suppose to provide customer support if they wish to thrive in business because there are many other competitors out there and also to attend to issues that need serious attention.

11 years ago

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Tahir87

Tahir87

Yeah mostly companies provide customer support like serverstag.com etc .

11 years ago

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dragonhunter95

dragonhunter95

I get live and support ticket features..

10 years ago

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chetaseo

chetaseo

I am getting support using live chat from my hosting company.

good one, but i hope they offer it 24/7 because that is the most important here. my hosting company offers such.

10 years ago

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zainshuja

zainshuja

I'm using Godaddy.com , and it provides chat support, phone support as well as email support.

10 years ago

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chetaseo

chetaseo

Yes they are offering 24/7 at least technical support.
For Hosting & domain related they are available for 12 hours.

alright, noted very well. thank you and God bless.

10 years ago

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vinaya

vinaya

I am with namecheap and namecheap has one of the best support systems. If you encounter any problem, you will have to send a support ticket. Your query will be answered within 10 minutes, no matter what time it is or irrespective of your location. One of the reasons why I am with name cheap is they have wonderful support system.

9 years ago

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