A suspicious buyer took my service and didn't want to pay.

sanfora Level 1

July 17, 2016, 4:28 pm

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I have trouble with one specific buyer. I noticed how he never bought anything before and just minutes after he bought my service and it was delivered, he asked for a refund without reason. He just wants to keep my service without paying. These type of situations can happen a lot, especially with instant downloads; the buyer gets the file and then cancels with a bogus reason and no one can stop them.

I am not sure what to do about this, except to warn others that it can happen.

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danigo

Hello ,you may contact the support to solve your problem,could you also provide the name of that buyer,and tell us the entire problem from the first
Danigo

10 years ago

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EliteWriter

In such case you should always contact support staff as it is a matter of handling a buyer who is trying to get away without paying. State the order number and the username of the buyer and explain what happened. Hope the matter will be resolved soon.

10 years ago

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Lynne

Yes I would contact staff support about things like this.

10 years ago

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