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Same buyer ordered service and asked for cancellation again

  • sanfora Level 1
    • 6

    Write the reason you're deleting this FAQ

    Same buyer ordered service and asked for cancellation again

    The same buyer ordered the same service several times and cancelled quickly without explanation. What was the point of that?

    #Buyer SEOClerks
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    January

    January

    Because The order was never delivered. Is it to much to ask of the seller to check to make sure that the order was delivered?
    8 years ago

    Are you sure you want to delete this post?

    TommyCarey

    TommyCarey

    The buyer may not understand exactly how to game the system yet lol Same buyer ordered service and asked for cancellation again He probably ordered thinking that the money went right into the Ionicware bank account and after everything was done he would get a free service while you didn't get paid. He probably doesn't know that the money goes into escrow and that you can actually track your own orders to see if they get cancelled or not.

    If this guy orders again just reject it and go on with your day.

    I would also bring this up to a staff member on the support desk to ensure they look into it. If it's happening multiple times then it's not a fluke or a coincidence, he's actually trying to rip you off and I'm sure he's doing it with other people too.
    8 years ago

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    EliteWriter

    EliteWriter

    Most probably he originally intended to order only once, but there could have been a glitch while the order was being processed and so it came out repeatedly. This happened to one of my buyers just yesterday. He contacted me about it and we cancelled them as it was not done intentionally. He meant to order only one.
    8 years ago

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    danigo

    danigo

    It is quite unsolved problem, i suggest you to contact support team and provide all evidence to solve your problem well
    8 years ago

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