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Level up help needed
I can not understand how can my level got down to level as I have not infraction
Please help me and how I overcame this
Tnx to all
December 5, 2017, 10:03 am
Whenever you see that your level has decreased, you need to pin-point what exactly the reason is. You can do this via the User Levels page:
Often at times, this is due to an infraction when the level drops. Infractions are basically warnings. If you had an infraction (even though you say you don't, i reviewed the account and it appears to follow all guidelines for level 2) it will expire in the amount of days the staff inputted for the term you broke via the Terms of Service:
Also, lastly, your response time is quite high, yes it says 72 hours or less but you may want to actually lower this response time to at least 12 hours and below. For instance, if i was a buyer and your response time was anything more than 24 hours (yours is 24 hours) then I would not order from you because I would not be sure how long it would take you to reply to my questions, or how long it would take for you to deliver my order. Just a tip for the future.
If you can not find the reason as to why your level is down, and you have no infractions then you will have to submit a support ticket. I strongly suggest going over the level requirements one more time, and if everything is okay then submit a ticket. Good luck on increasing your level!
December 5, 2017, 11:32 pm
The reason that you may have possibly lost a level might be due to the following reasons:
1. If your rating drops below 90%,
2. If your previously asked questions/answers get deleted and drop below the requirement,
3. If you get any infractions (but you said you didn't).
If none of those apply, I'd really suggest that you get in contact with the SEOClerk support and they will explain it.
December 5, 2017, 2:59 pm
My rating 91.4
and no infraction
what can do now...
December 6, 2017, 5:48 am
Since your rating is still above 90% and you have no infraction, then the best bet is to contact support,the dropping came from them and they'll be in a better position to let in on why the level has dropped..better still use your discretion and change what you think could be the cause or causes.
December 6, 2017, 9:45 am
How can I contract with seo
December 6, 2017, 10:11 am
You can either use this form right on their website:
Or if you prefer, email them directly at firstname.lastname@example.org - either way, do not worry because they will explain it. There must be a reason behind it.
December 6, 2017, 3:06 pm
The quickest and easiest way would be to complete the contact form on the following page: https://ionicware.zendesk.com/hc/en-us/requests/new. Try and include as much information as possible and that will allow them to solve your issue quickly and easily.
December 6, 2017, 4:34 pm
I agree with you that this is the best way the poster can get to contact the support team. One good thing is that they don't delay replies as well which is a good way to go about it.
December 7, 2017, 6:42 am
Yes, in this case I think you will need to go to the source and find out why your level has dropped. Sometimes, it seems like someone can rate you negatively and it affects your rating, even if you didn't do anything objectionable. It is a bit of a problem sometimes it seems.
December 8, 2017, 2:57 pm
I've had this question running through my mind for a while now. Am glad you brought it up. I've been on the forum for a while now. I've started many discussions which generated a lot of respinses, my raring is high but I still don't get why my level hasn't been raised. Am curious to see what answers come out of this post.
December 8, 2017, 8:47 pm
'Level up help needed'
. Based on