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Write the reason you're deleting this FAQ
I forget o secondary password what can I do now?
I know my main password
contact suport they will help you
Are you sure you want to delete this post?
would you like to tell me from where I can contact support or please give me the link
Thank you for giving valuable information
Contacting support is the only way. Visit this URL - https://ionicware.zendesk.com/hc/en-us/requests/new and explain as much as possible to them. They will definitely help you.
Thank you for giving me this valuable information
You should contact support to provide proof of account ownership. Once you are verified, they can usually change the secondary password.
You may be asked to provide photo ID - drivers license, passport, etc as well as address documentation.