Community Discussion

I got $50 Tip. But in revenue options it is showing only $20 in pending clearning.

October 6, 2020
MalikArslan456 Author Level X3

Write the reason you're deleting this FAQ

I got $50 Tip. But in revenue options it is showing only $20 in pending clearing. Please help me what is the problem and what should i do?
13

Comments 13

October 7, 2020
LegitPBN
May you have custom order. Kindly check all your notifications very well. Just click on the bell icon to check may be you have custom order.

Enter a reason for deleting this comment

LegitPBN
What is the exact price of the service? The price the buyer suppose to pay you....

Enter a reason for deleting this comment

LegitPBN
In reply to MalikArslan456
You don't have problem since you will get the exact money out of the pending clearing.... Go on with your job. But if you are concerned with the money in the total revenue, you will need to properly check all your notifications to be assured that you don't have pending custom order. If you are still confused.... You will need to contact supporting staff for proper clarification.

Enter a reason for deleting this comment

October 8, 2020
Beverly
I checked your issue and confirmed that your buyer paid $25 x 2 = $50 though our system is only showing net $20 (which is $25 - 20% Marketplace commission).

Please contact support to ask about order 5643054, tip, as to why you haven't received the correct amount.

Enter a reason for deleting this comment

nerv
You can opern support ticket on here: https://ionicware.zendesk.com/hc/en-us/requests/new

Enter a reason for deleting this comment

October 9, 2020
cmoneyspinner
All the answers were fantastic! I just wanted to say Congrats on a $50 tip! Hope you enjoy continued success.

Enter a reason for deleting this comment

Please login or sign up to leave a commentJoin