Affliate charges in my order

theabdul Level 1

September 15, 2021, 12:04 am

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I received order from my clients but I see in some order there is fee of 10% and in some order fee of 15% and showing 5% affiliate fee.
Why I am charged for affiliate can anyone explain about How I charged affiliate? What is the policy?

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pkgbrothers

pkgbrothers

The same happened to me
you can Disable Custom Affiliate Commission
Go to your service and edit
In Pricing Section
Uncheck (Custom Affiliate Commission)

5 years ago

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theabdul

theabdul

but this option is showing disabled

5 years ago

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theabdul

theabdul

My services are on sale is this is due to sale?

5 years ago

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pkgbrothers

pkgbrothers

no this is not due to the sale
if you Disable Custom Affiliate Commission
maybe this is a bug
you can contact to support team
Help Desk

5 years ago

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Expertbotz

Expertbotz

The same happened to me!

5 years ago

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theabdul

theabdul

I have discussed with support team they said this is an issue from there side and has been resolved. So, order after 15 September 2021 this issue not happened again.

5 years ago

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ajlancer

ajlancer

Hi charge finally will not deducted from you, if you do not active extra affiliate commission on your service. After paid on invoice, it will become 0 nd you will charged only for 10%.
It is still bug and hope it will fix soon

Do not worry!

5 years ago

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