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The seller suddenly canceled the order.

Linda88 Level 1

October 5, 2021, 1:13 am

18

Write the reason you're deleting this FAQ

The seller suddenly canceled the order.

I placed an order and after waiting almost 2 months, the seller suddenly canceled the order.I contacted the help center but was only told to make open dispute on Paypal. is Seoclerk now no longer responsible for the seller?

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Superiorseo2

Superiorseo2

At this time seoclerk now! Buyer-Seller too many problem...

5 years ago

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Hunar12

Hunar12

May you send payment directly to paypal?

5 years ago

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Asmodeus

Asmodeus

To answer your question, since no one else seems to be able to, Seoclerks is no longer responsible for Paypal transactions, as they lost their own PP account they had been using for transactions all these years.

So now, instead of PP payments going from the buyer to SC and then SC pays you, it goes DIRECTLY to the seller's PP account from the buyer. That means if you want a refund the seller has to give it directly back to you. If they don't then file a dispute with Paypal. It is NOT the responsibility of Seoclerks!

5 years ago

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azkakhan

azkakhan

Yes, you are right, there is no marketplace protection for buyers and sellers now, you have to settle every matter yourself.

5 years ago

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Linda88

Linda88

I think Fiverr better. already 2 times they helped me in the case of a naughty seller.

5 years ago

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bradybear2013

bradybear2013

You should Contact paypal for dispute, you have to provide some proof regarding orders. They will definitely help you and return your amount.

5 years ago

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Linda88

Linda88

I have done it and it took 1 month for the case to be escalated. That is if the seller has not withdrawn their money.

5 years ago

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bilalamjad43

bilalamjad43

There is no protection now after direct payment method. You have to solve your all issues yourself.

5 years ago

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