Community Discussion

Loosing 100 Hrs+ Boost Time: Reboost automatically extended by 3-4 hours everyday

April 19, 2023
LordLoki Author Level 3

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Hello Team and everyone

I am selling a service and using the Featured Homepage boost
The problem I am facing since a long time is - whenever I use the Reboost option (Service will reboost after 12 hours of the first initial boost), the next manual boost is getting extended by around 4 hours.
Let me give an easy example #1

I boost the service at 6 AM Day 1
It should get reboosted automatically at 6PM Day 1
And I should be able to Boost it again on 6AM Day 2

But instead what is happening is
I have to wait till 10AM on Day to Boost it again.  Resulting in 3 to 4 hours of lost boost time everyday.
If you calculate it, its 30*4 = 120 hours = 5 days of Lost boost time in a month

The problem doesnt end here.

Lets take example #2

I boost the service at 11 PM Day 1
It should get reboosted automatically at 11AM Day 1
And I should be able to Boost it again on 11PM Day 2
But since it gets extended by 3-4 hours, it means that I will not be available the entire time to boost the service and I lose control of the timings to boost when I will be available and when I get most sales.
We easily lose out for many hours due to this bug

Since sellers who pay $1300- $1500 per month to use Homepage Featured, even losing out on 4-5 days like this means losing boosted time and sales. 

Please look into this and if any help is needed, I am always here Loosing 100 Hrs+ Boost Time: Reboost automatically extended by 3-4 hours everyday
Thanks
LordLoki
5

Comments 5

April 19, 2023
anwebservices
Did you ever try to contact support team and explain this problem? They would maybe consider fixing something about it...

BTW i was thinking also that paid boosts shouldn't be so limited ( to 6 per day) if someone want to spend money and boost more, or more offten.

Other then that, i never experienced featuring my service on front page and i am very curious how it works, because as much i see it cost $1500 p.m., while i also see that some featured services are very cheap, not even making so many sales to cover this expense, but yet they are featured next month again... So what is the catch here??? I really wander! Or is there some kind of special deals arranged somehow?

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April 20, 2023
Asmodeus
Is this only happening with Featured boosts, or just boosts in general with missing time?

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April 24, 2023
baywebservices
I'm facing same problem, I think there nothing to do.

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