Community Discussion

how buyer can cancel orderr

October 27, 2023
sikandarSEO91 Author Level 1

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I want buyer to cancel order but i could not contact him and tomorrow will be the last deadline of work?
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Comments 5

October 29, 2023
Asmodeus
Just click on "Mutual Cancellation" and it will ask the buyer to accept your cancellation request. If they don't respond it will autimatically cancel anyway after a couple of days.

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Asmodeus
It's in the cancel section near the "Complete Order" tab at the end. The dropdown shows 2 options: "Mutual Cancellation" and "Force Cancel". If you use the force option it will cancel the order immediately, but will negatively affect your rating, so choose mutual instead.

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