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Why completed orders not effect rating?

  • paymentsofme Level 2
    • 12

    Write the reason you're deleting this FAQ

    Why completed orders not effect rating?

    Hi,

    I have completed 82 orders till now, but only 44 members give me reviews, Why every members not give reviews after the job is completed? and if only 1 members give negative reviews then all of good work is in trash(Because other members didn't give review of good delivered services).

    Don't you think by default if member didn't give review for let's say 3 days after order is completed then it should be counted as positive review?

    thanks

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    karoshio

    karoshio

    Hi paymentsofme,

    I do not think that would be a good idea, sellers have the right to leave how they feel about a Service and just as much of a right to not leave anything. If they don't leave anything it does not mean you(or anyone) deserve positive feedback.

    All you can do is provide the best possible Service and leave a polite reminder to leave positive feedback if they're happy.

    Regards,
    Karoshio
    11 years ago

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    abetti17

    abetti17

    To answer your question, some people are just sometimes lazy and do not want to leave a review.
    If you'd like a review for every order you complete, I suggest you add some incentives.
    Example: If you are selling Facebook likes, tell them if they leave a positive review within 24 hours you'll give them an extra 100 likes.
    11 years ago

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    LukeRanking

    LukeRanking

    Hi paymentsofme,

    when order get completed status and the buyer not give you any rating/review, that won't give any effect on your rating.
    some buyer didn't give review because many reasons such as :
    1. Buyer very busy
    2. Buyer not love to give review
    3. Buyer not want public to know they order your service.
    4. Buyer not understand about rating
    5. Buyer not fully satisfied


    Best Regards,
    LukasMGK
    11 years ago

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    paymentsofme

    paymentsofme

    Yeah, But what I am saying is that the order should be marked as positive reviews if buyer didn't give any review after curtain amount of days as order is marked as completed after 5 days of delivery.
    11 years ago

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    LukeRanking

    LukeRanking

    I understand what do you mean ;)
    but for that suggestion, you can contact the support.

    but one again, if buyer not give any review/feedback/rating to you, that will not give any effect to your rating. but every orders completed will count for Level. 


    Best Regards,
    LukasMGK

     
    11 years ago

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    raha

    raha

    hallo paymentsofme, buyer all time order now.but buyer is not working.buyer is all time busy.buyer is not apcept lose time.so you can the love  and satisfited for buyer. thanks
    11 years ago

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    Vivadh

    Vivadh

    I do agree with ?Karoshio, Its totally upto buyer whether he/she wants to leave +ve feedback , -ve feedback or no feedback at all.. and if you have provided good service you can always send a gentle reminder to buyer for good feeback and recomandation as well. 
    11 years ago

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    CitrusMedia

    CitrusMedia

    If a user doesn't give feedback you can always try asking them to give you feedback and if they login and still don't give you any feedback. Well you win some you lose some and you could always give them a negative buyer rating.
    11 years ago

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