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I continue to receive a link to "Respond to the Seller" but the link attached sends me to a page with products. There's nothing in my inbox and there's no link to respond anywhere!
I see no replies in here, I've got the same problem sometimes.
The thing I do is I manually go to "Manage Orders"
And then check/reply from there. You should open a support ticket, I don't know what is wrong but I know that it happens to me also but it doesn't bother me that much.
You can create a ticket from here:
You can follow this. The page is redirected to service, please see on the left side (seller name will be visible below order tab), click on the name. you will then be on default page where, You will find a contact option next to seller profile picture. Click on it and send a direct message to seller. Hope this resolves your issues.