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What is the refund policy? Will there be a refund if I reject the offer?



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What is the refund policy? Will there be a refund if I reject the offer?

The services I paid for aren't what I'm getting. I would like to discontinue services with full refund.

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hitmeasap
Hello Patrick404,
This happens every now and then and you have nothing to fear. Try to discuss things with the seller you've hired. Make them understand your side of the situation and explain why you're not satisfied with the delivery. Request a mutual cancellation if they can't re-deliver your service to your satisfaction.

You can read more about this within the TOS (Terms of Service). Here's what's stated regarding refunds.
11. Refunds

At SEOClerks we want you to be satisfied with any Seller Services offered via the Platform. All Orders made by a user shall only be refunded if such Order has not been fulfilled by a Seller. Before any Order can be refunded for any Seller Services, the user must first attempt to contact the Seller. If the Seller fails to respond or does not deliver the Order as promised to the user, the user may then initiate a refund request by contacting SEOClerks. Please be aware that refunds can only be given for unfulfilled orders and no refunds will be issued for any other reason. All refunds are issued at the sole discretion of SEOClerks. If you wish to request a refund or have an issue with any account billing, please contact us a support@ionicware.com.



Best Regards,
hitmeasap



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