i can't acces to the main site SEOclerk

predyxy9 Level 1

August 2, 2015, 11:04 am

12

Write the reason you're deleting this FAQ

hello everyone i have problem right now i'm new to seoclerk and i ordered yesterday
Bassicly i check the button "Remeber me" to not everytime opening the browser type my username and password, since this last 1 hour i refresh the page and i was logged off i tried to re type my username and password and it says "Your username or password is wrong. After 3 failed login attempts, you will be unable to login for a period of time." [i'm sure i type correctly my ID]
after that i've click on "forgot password" to restore it and i've been waiting 1 hour and i did not reviece the email to make another password.
please let me know if theres anything you could do about it

and i can still logged in to the forum but not the main site.

thanks, have nice day.

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SEOGuru

SEOGuru

try to login www.seoclerks.com

11 years ago

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ssam

ssam

Hello

First Clear Your Browser cookies and history.

Second check welcome message you got from seoclerk.you will get your correct user name over there.
Now try to login.
If not click on forget password and enter your register email ID.
Now check your Inbox as well as spam folder you will definitely find password recovery mail from seoclerks.

Hope this will help you

11 years ago

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webnesia

webnesia

you can also contact support here http://helpdesk.ionicware.com/index.php?/Tickets/Submit

11 years ago

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dragonhunter95

dragonhunter95

Hello

First Clear Your Browser cookies and history.

Second check welcome message you got from seoclerk.you will get your correct user name over there.
Now try to login.
If not click on forget password and enter your register email ID.
Now check your Inbox as well as spam folder you will definitely find password recovery mail from seoclerks.

I think this is enough if not send a support ticket

11 years ago

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Beverly

Beverly

Hi, are you still having issues with login? Have you contacted help desk yet? If not, you need to do so now.

Possibly your account was banned. Have you received any email saying so? Please update us on situation.

Thanks.

11 years ago

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