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i can't acces to the main site SEOclerk

  • predyxy9 Level 1
    • 12

    Write the reason you're deleting this FAQ

    i can't acces to the main site SEOclerk

    hello everyone i have problem right now i'm new to seoclerk and i ordered yesterday
    Bassicly i check the button "Remeber me" to not everytime opening the browser type my username and password, since this last 1 hour i refresh the page and i was logged off i tried to re type my username and password and it says "Your username or password is wrong. After 3 failed login attempts, you will be unable to login for a period of time." [i'm sure i type correctly my ID]
    after that i've click on "forgot password" to restore it and i've been waiting 1 hour and i did not reviece the email to make another password.
    please let me know if theres anything you could do about it

    and i can still logged in to the forum but not the main site.

    thanks, have nice day.

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    SEOGuru

    SEOGuru

    try to login www.seoclerks.com
    9 years ago

    Are you sure you want to delete this post?

    ssam

    ssam

    Hello

    First Clear Your Browser cookies and history.

    Second check welcome message you got from seoclerk.you will get your correct user name over there.
    Now try to login.
    If not click on forget password and enter your register email ID.
    Now check your Inbox as well as spam folder you will definitely find password recovery mail from seoclerks.


    Hope this will help you
    9 years ago

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    webnesia

    webnesia

    you can also contact support here http://helpdesk.ionicware.com/index.php?/Tickets/Submit
    9 years ago

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    wonderclerks

    wonderclerks

    I think you have used wrong username and password. First you sure that they are right or not.
    9 years ago

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    dragonhunter95

    dragonhunter95

    Hello

    First Clear Your Browser cookies and history.

    Second check welcome message you got from seoclerk.you will get your correct user name over there.
    Now try to login.
    If not click on forget password and enter your register email ID.
    Now check your Inbox as well as spam folder you will definitely find password recovery mail from seoclerks.





    I think this is enough if not send a support ticket
    9 years ago

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    Beverly

    Beverly

    Hi, are you still having issues with login? Have you contacted help desk yet? If not, you need to do so now.

    Possibly your account was banned. Have you received any email saying so? Please update us on situation.

    Thanks.
    9 years ago

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