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I have rejected an order but my balance is showing $0. Why?

  • arif39 Level 1
    • 5

    Write the reason you're deleting this FAQ

    I have rejected an order but my balance is showing $0. Why?

    I have rejected an order. The order was of $10 . But my balance is showing $0. can any body tell me why ?

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    nirmaa

    nirmaa

    Have you rejected as seller or buyer? what was your starting balance?
    11 years ago

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    fivercraze

    fivercraze

    yes that money will not be shown in balance and you have to ask support to put that back into balance of yours and they wil  do it instantly...
    Thanks
    11 years ago

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    Everett

    Everett

    If you rejected an order, the order is simply in a rejected status. Meaning that you didn't approve of the sellers service and/or work and the seller will have to resubmit their work for you. You do not get a refund of the service amount for rejected orders. Now, if you cancel an order the balance will be moved to your SEOclerks balance which can not be withdrawn, only your earnings balances (sales of services, or affiliate sales) are withdraw-able. If you need to move this balance into your earnings balance you'll need to create a support ticket and inform the support tech of the ORDER ID # and that you want the balance to be in your earnings balance and not your SEOclerk balance.
    8 years ago

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