August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
The comments are always a great "thermometer" to show us what is going well - or not - on our blog / website and when those comments come from people who care to leave comments (valid, obviously), they need to be valued....