August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
Sometime we see level 3 users losing their level and they ask why they lost their level. People say it is because of the infraction.
Our question is how does a user get an infraction?
