August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
It doesn't matter what type of response platform we're talking about there, you could be using email, a chat system, facebook chat, smoke signals, carrier pigeons, etc. if you have a slow response time you will almost al...